Returns & Exchanges
At RAD, we want you to love every piece you wear, which is why we offer a 30-day hassle-free return window for all unworn apparel. If your fit isn't perfect, our streamlined process ensures you get the right style or a full refund quickly.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Hand over your package to any authorized courier drop-off point; we will track the journey back to our warehouse for you.
- 4.Receive Refund or Credit
After our team inspects the returned items, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.